If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. But then we tried and I have to say that I can't quite understand the many negative reviews. $33 and gave him $40. We were very satisfied! He didn’t give us a receipt or even see the bill. I was expecting much more from this restaurant. In my opinion, it is a must try. She said “sorry we just opened and there will be wait times between 6-7 pm, like in every restaurant” absolutely rude and not problem solving. And terrible food. We refused since we had fully consumed the drinks already. . Map updates are paused. I was also assisted with a question related to gluten that the menu had a guide to allergens and I could eat without concern. Ajude-nos a manter o Glassdoor seguro confirmando que você é uma pessoa de The staff was friendly in this case and said that the food was going to be reheated. 15 euros for a Schnitzel with potatoes salad + 1 water.More, My expectations of meals in shopping centres are not high. Tourists should know that it's common to have to pay for tap water and bathrooms. Utterly bad service. Great cozy Seats. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The food was ok. Don’t let the waiter with the strange moustache bully you into an expensive tip. and I could eat without concern. We hope that you will be positively surprised next time with us. The location is also nice. In the end, he thanked them in a particularly appreciative way. I will never go back there again as I feel I got ripped off and stolen from.More, I was expecting much more from this restaurant. We ordered drinks and food - the food...arrived at the table after around 10 minutes. We went there today and was very disappointed with the waiter. . Thank you very much for your review.Unfortunately, you were not completely satisfied. cafe, However we not only found the service good, the prices reasonable but the food fresh and tasty. 'Ello chaps! ALEX Frankfurt MyZeil #1,892 of 1,989 Restaurants in Frankfurt 45 reviews. He refused to give me any money back and kept saying that is good. Debit cards , He didn’t give us a receipt or even see the bill. ALEX Frankfurt MyZeil: Average buffet - See 43 traveler reviews, 27 candid photos, and great deals for Frankfurt, Germany, at Tripadvisor. We will never return though - a level of service and timing are non existent here. pastry shop Own or manage this property? We did not have to wait too long either. ALEX Frankfurt MyZeil: Average buffet - See 42 traveler reviews, 25 candid photos, and great deals for Frankfurt, Germany, at Tripadvisor. Michelin-starred culinary scene in Frankfurt, Germany, MONCHIS - Sushi - Bar - Freßgass Frankfurt. Frankfurt. ein Mensch und keine Maschine sind. Get food delivery from ALEX Frankfurt MyZeil in Frankfurt - ⏰ hours, ☎️ phone number, address and map. The food was only average in quality. -The salads were fantastic. However we not only found the service good, the prices reasonable but the food fresh and tasty. We did not have to wait too long either. Waiter was rude and service was also not good therefore. We left really disappointed. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. We will immediately forward your feedback to our team and work on your criticism. It's easy to find Alex due to its convenient location. DeinALEX, Leiter Gästebetreuung at ALEX Frankfurt MyZeil, responded to this review, We're sorry, hotels cannot be booked for more than 30 days, Nadine Jentsch, Marketing at ALEX Frankfurt MyZeil, responded to this review, MAB Germany, Manager at ALEX Frankfurt MyZeil, responded to this review, MAB Germany, General Manager at ALEX Frankfurt MyZeil, responded to this review, MAB Germany, digital at ALEX Frankfurt MyZeil, responded to this review, MAB Germany, Marketing at ALEX Frankfurt MyZeil, responded to this review. Draught beer only had one choice, that was to my surprise! I complained with the service staff that brought us the drinks after all. You feel like a tourist in city centre.. they just smile to get our attention. Our order was $33 and gave him $40. He didn’t give us a receipt or even see the bill. English . The food was ok. Don’t let the waiter with the strange moustache bully you into an expensive tip. We were two neatly dressed and polite people, there is no reason why someone should treat us this way. Service is fast and staff educated, but far from friendly people. My desire to sit by the window was not a problem either. . Please help us protect Glassdoor by verifying that you're a Русский . With his face and manners the waiter showed that he wasn't happy to see us there, the evening was spoiled. Food was tasty as were the cocktails but then the bill was also wrong due to drinks not arriving.The waiter was also arguing with us about that which is not...acceptable...More, We went there today and was very disappointed with the waiter. Of course we always wish that our guests leave our restaurant with a smile. She said “sorry we just opened and there will be wait times between 6-7 pm, like in every restaurant” absolutely rude and not problem solving. Get quick answers from ALEX Frankfurt MyZeil staff and past visitors. Overview -- Reviews -- Jobs -- Salaries -- Interviews -- Benefits -- + Add a Review ALEX Frankfurt MyZeil Jobs Filter your search results by job function, title, or location. Dine-in Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Service is fast and staff educated, but far from friendly people. Good casual food.. lemonade there is freshly squeezed, loved it! ALEX Frankfurt MyZeil has 3.7 stars from 817 reviews. Just not worth it. Bad service We ordered drinks and food - the food...arrived at the table after around 10 minutes. Nice decoration and nice view. Wenn After a few bites I realized that the bottom of the Butter chicken was completely cold - not enjoyable at all. After a few bites I realized that the bottom of the Butter chicken was completely cold - not enjoyable at all. Nice decoration and nice view.Food is good but not excellent. 15 euros for a Schnitzel with potatoes salad + 1 water. Aidez-nous à protéger Glassdoor en confirmant que vous êtes une personne réelle. Just not worth it. In addition, these are on the completely different side and you have to walk a bit. Get quick answers from ALEX Frankfurt MyZeil staff and past visitors. Onze When asked if we could eat something, the lady who received us said that the kitchen had just closed. I complained with the service staff that brought us the drinks after all. If the system detects something that potentially contradicts our. No welcome, no recommendations, no thank you. The business is listed under restaurant, bistro, cafe, pastry shop category. Frankfurt Tourism Frankfurt Accommodation Frankfurt Bed and Breakfast Frankfurt Holiday Rentals Jobs. This doesn't meet our high standards and we will forward your comment to our management. Nice decoration and nice view. los inconvenientes que esto te pueda causar. Innenstadt I, The restaurant location was perfect for lunch for the view outside the shopping mall. The service isn't so bad. We are also very sorry that you had to wait for the drinks. Frankfurt. I was also assisted with a question related to gluten that the menu had a guide to allergens...and I could eat without concern. The food was only average in quality. Frankfurt, InterContinental (IHG) Hotels in Frankfurt, Hotels near Frankfurt am Main Hauptbahnhof, Hotels near Cathedral of St. Bartholomew (Dom St. Bartholomaus), Hotels near Senckenberg Natural History Museum (Naturmuseum Senckenberg), Irish Restaurants with Outdoor Seating in Frankfurt, Romantic African Restaurants in Frankfurt, Restaurants for Group Dining in Frankfurt, Restaurants for Special Occasions in Frankfurt, Restaurants with Outdoor Seating in Frankfurt, American Restaurants for Breakfast in Innenstadt. 15 euros for a Schnitzel with potatoes salad + 1 water.More, My expectations of meals in shopping centres are not high. We had the chicken or falafel bowl and french fries and it was all very tasty (especially when you consider that the system catering is in a shopping center). I was expecting much more from this restaurant. We really hope that you will revisit us again and give us another chance to show you that we can do much better. Schau gleich nach ab wann es bei deinem ALEX Frankfurt MyZeil Frühstück gibt, wann Cocktail Happy Hour ist und wie lange unsere Küche abends geöffnet hat ♥ Bis bald! Love it❤️❤️❤️. ALEX Frankfurt MyZeil: Average food quality and service - See 44 traveler reviews, 27 candid photos, and great deals for Frankfurt, Germany, at Tripadvisor. The staff was friendly in this case and said that the food was going to be reheated. - The decor and seats were nice and comfy. message, contactez-nous à l'adresse InterContinental (IHG) Hotels in Frankfurt, Hotels near Frankfurt am Main Hauptbahnhof, Hotels near Cathedral of St. Bartholomew (Dom St. Bartholomaus), Hotels near Senckenberg Natural History Museum (Naturmuseum Senckenberg), Irish Restaurants with Outdoor Seating in Frankfurt, Romantic African Restaurants in Frankfurt, Restaurants for Group Dining in Frankfurt, Restaurants for Special Occasions in Frankfurt, Restaurants with Outdoor Seating in Frankfurt, American Restaurants for Breakfast in Innenstadt. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Draught beer only had one choice, that was to my surprise!Even the restaurant was not busy in late afternoon but the service was a bit average.The cleaning of the restaurant was also a concern as we saw many crumbs on the chairs. We really hope that you will revisit us again and give us another chance to show you that we can do much better. She said “sorry we just opened and there will be wait times between 6-7 pm, like in every restaurant” absolutely rude and not problem solving. We had nearly finished our breakfast by the time tea was served. Can a vegetarian person get a good meal at this restaurant? In addition, the view and the location are super nice. Service is good and friendly. The prices are totally fine for the food you get also consider being in the center of Frankfurt. ALEX Frankfurt MyZeil Claimed Review Save Share 45 reviews #1,668 of 1,747 Restaurants in Frankfurt ₹₹ - ₹₹₹ International Vegetarian Friendly Zeil 106, 60313 Frankfurt, Hesse Germany +49 4961 173760410 Website Menu Open now : 08:30 AM - 12:00 AM See all (28) 45 RATINGS Food Service Value Details PRICE RANGE ₹447 - ₹1,789 CUISINES International We will never return though - a level of service and timing are non existent here.More, This is the version of our website addressed to speakers of English in Ireland. We left really disappointed. Food was tasty as were the cocktails but then the bill was also wrong due to drinks not arriving.The waiter was also arguing with us about that which is not...acceptable...More, Hello & thank you for taking the time to review our ALEX in Frankfurt. Nice decoration and nice view. I wish there was anything good to say about this place. Frankfurt. He refused to give me any money back and kept saying that is good. I was also assisted with a question related to gluten that the menu had a guide to allergens...and I could eat without concern. My waiter was a beard and arm tattoo man who took all of my notes on my orders and was very friendly and quick. Service is fast and staff educated, but far from friendly people.You feel like a tourist in city centre.. they just smile to get our attention. We went there today and was very disappointed with the waiter. Servings are enough. DE. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Lamentamos pelo inconveniente. We will forward your constructive criticism to our team. The staff was friendly and the food tasted very good. The food was ok. Don’t let the waiter with the strange moustache bully you into an expensive tip. He refused to give me any money back and kept saying that is good. I wanted to visit the restaurant with my friend during the week (Tuesday) at 8:30 pm. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. You have to use the shopping center and pay for it. We will never return though - a level of service and timing are non existent here. Your ALEX Team, This is the version of our website addressed to speakers of English in India. The food was ok. Don’t let the waiter with the strange moustache bully you into an expensive tip. ALEX Frankfurt MyZeil, Frankfurt am Main: 45 Bewertungen - bei Tripadvisor auf Platz 1.889 von 2.199 von 2.199 Frankfurt am Main Restaurants; mit 3/5 von Reisenden bewertet. Even with a mask on, I saw him smile. We really hope that you...More, We went there today and was very disappointed with the waiter. Breakfast still has potential. Very unfortunate. So only 3 stars. Zeil 106, 60313 Frankfurt am Main, Germany, MyZeil, Frankfurt, Zeil 106/4. We refused since we had fully consumed the drinks already. We would love to come back! mall. Shopping makes you hungry and that's when we discovered the "ALEX" on the Zeil. He pulled the tables apart. 758 reviews #37 of 483 things to do in Frankfurt Shopping Malls Closed now Visit website Call Email Write a review What people are saying " Lively place " Jul. $33 and gave him $40. We did not have to wait too long either. After a few minutes of discussion she voided our food from the bill and offered to void everything, also the drinks. The address of ALEX Frankfurt MyZeil is envía un correo electrónico a para informarnos de que tienes problemas. Thank you very much for your review.Unfortunately, you were not completely satisfied. There was only cake left. The prices are totally acceptable for the portions you get. Alternatively, you may use, There are newer reviews for ALEX Frankfurt MyZeil. We refused since we had fully consumed the drinks already. The sweets also taste good. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Everything is amazing in every season of the year. She said “sorry we just opened and there will be wait times between 6-7 pm, like in every restaurant” absolutely rude and not problem solving. Service is fast and staff educated, but far from friendly people.You feel like a tourist in city centre.. they just smile to get our attention. We ordered drinks and food - the food arrived at the table after around 10 minutes. more, You seem to have JavaScript disabled. Loved the view more, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We ordered drinks and food - the food...arrived at the table after around 10 minutes. Avoid! He refused to give me any money back and kept saying that is good. Food was tasty as were the cocktails but then the bill was also wrong due to drinks not arriving.The waiter was also arguing with us about that which is not...acceptable...More, We went there today and was very disappointed with the waiter. At dinner, the food came within 5-10 minutes. InterContinental (IHG) Hotels in Frankfurt, Hotels with Complimentary Breakfast in Frankfurt, Hotels near Frankfurt am Main Hauptbahnhof, Hotels near Cathedral of St. Bartholomew (Dom St. Bartholomaus), Hotels near Senckenberg Natural History Museum (Naturmuseum Senckenberg), Irish Restaurants with Outdoor Seating in Frankfurt, Romantic African Restaurants in Frankfurt, Restaurants for Group Dining in Frankfurt, Restaurants for Special Occasions in Frankfurt, Restaurants with Outdoor Seating in Frankfurt, American Restaurants for Breakfast in Innenstadt. 069-8700975-30. From college towns to capitals of cool, these cities are some of the best places to visit in Germany. I was appalled as I didn’t think the service was worth over a 20% tip. Even the restaurant was not busy in late afternoon but the service was...a bit average. Fresh looking place, food is cheap. Frankfurt. Residence Inn by Marriott Frankfurt City Center, Galeria Kaufhof Frankfurt An der Hauptwache. After a few minutes of discussion she voided our food from the bill and offered to void everything, also the drinks. Ask wiseguy1282005 about ALEX Frankfurt MyZeil, Ask Voyage121752 about ALEX Frankfurt MyZeil, Ask nunofer77 about ALEX Frankfurt MyZeil. Very unfortunate. We hope, that you will soon give us a second chance and that we can convince you of our products and our service. The staff seemed kind of disinterested in the job they were doing. After a few bites I realized that the bottom of the Butter chicken was completely cold - not enjoyable at all. No welcome, no recommendations, no thank you. Ladin, lingua ladina . The service was more than friendly and thanked for the tip with a "thank you" smiley on the receipt. This is the version of our website addressed to speakers of English in India. Claim your listing for free to respond to reviews, update your profile and much more. It's nice that you like it so much with us at ALEX.Thank you very much for your great rating.We are looking forward to your next visit!Many greetings, your ALEX Team. The food was ok. Don’t let the waiter with the strange moustache bully you into an expensive tip. He refused to give me any money back and kept saying that is good. Possibly. Their services include Delivery, Takeout, Dine-in . 60313, The staff seemed kind of disinterested in the job they were doing. ALEX Frankfurt MyZeil: Average food quality and service - See 39 traveller reviews, 24 candid photos, and great deals for Frankfurt, Germany, at Tripadvisor. 2022 Yet a lot of entertaining events inside and outside My Zeil By ingley2016 " For those who likes shopping " Jan. 2022 Very nice shopping mall. We will never return though - a level of service and timing are non existent here. Se continui a visualizzare Just not worth it. The drinks came after we had finished with the food. Food-wise, it's a mix of German and Asian...food.More, Thank you for your rating. restaurant, an. Don’t even try to go there. The cleaning of the restaurant was also a concern as we saw many crumbs on the chairs. and I could eat without concern. Very unfortunate. Eiscream for me was too sweet but friendly service. The check never came and the server told us that everything was taken care of. ALEX Frankfurt MyZeil is a Restaurant located at She said “sorry we just opened and there will be wait times between 6-7 pm, like in every restaurant” absolutely rude and not problem solving. Mit dem Wissen um eine gute Atmosphäre, das richtige kulinarische Angebot und stimmiges Ambiente servieren wir unseren Gästen neben vielen kulinarischen Trends vor allem eines: Urlaub vom Alltag und jede Menge gute Laune. Nice decoration and nice view. Been there the first and last time. Guests don't highly appreciate cappuccino at this place. The staff was rude and even insulted some of the customers. - English menus are available. ALEX Frankfurt MyZeil is rated accordingly in the following categories by Tripadvisor travellers: Does this restaurant allow dogs or considered. Waiter was rude and service was also not good therefore. We left really disappointed. ALEX Frankfurt MyZeil / Cafe, Restaurant, Pub & bar #1515 of 7594 places to eat in Frankfurt. I was also assisted with a question related to gluten that the menu had a guide to allergens...and I could eat without concern. No drinks were served yet. It has received 817 reviews with an average rating of 3.7 stars. Deutsch . Both food and drinks orders were wrong. Service is fast and staff educated, but far from friendly people. After a few minutes of discussion she voided our food from the bill and offered to void everything, also the drinks. Highly recommended . Wednesday :  9AM–10PM No drinks were served yet. We will immediately forward your feedback to our team and work on your criticism. This is the case here, where to use the restroom you have to walk outside of the restaurant, down the hall and to a full service pay for restroom. Greetings, your ALEX Team. Frankfurt. Can a vegetarian person get a good meal at this restaurant? Claim your listing for free to respond to reviews, update your profile and much more. We did not have to wait too long either. Bitte helfen Sie uns, Glassdoor zu schützen, indem Sie bestätigen, dass Sie Our order was...$33 and gave him $40. Just not worth it. Draught beer only had one choice, that was to my surprise! Read our. Perhaps providing some kind of voucher for restaurant customers would be a good compromise? We left really disappointed. We refused since we had fully consumed the drinks already. The cleaning of the restaurant was also a concern as we saw many crumbs on the chairs. The staff seemed kind of disinterested in the job they were doing. We are looking forward to your next visit! We left really disappointed. Even the restaurant was not busy in late afternoon but the service was...a bit average. The service was quite disorganized. Nice Place with a good Atmosphere. Just showed us on his little machine the total price and he decided for himself to take a $7 tip. Salaries, reviews, and more - all posted by employees working at ALEX Frankfurt MyZeil. Which we found a shame. The cleaning of the restaurant was also a concern as we saw many crumbs on the chairs. We will never return though - a level of service and timing are non existent here.More, This is the version of our website addressed to speakers of English in Malaysia. Disappointing once more. I complained with the service staff that brought us the drinks after all. Get quick answers from ALEX Frankfurt MyZeil staff and past visitors. Latest reviews, menu and ratings for ALEX Frankfurt MyZeil in Frankfurt - ⏰ hours, ☎️ phone number, address and map. I complained with the service staff that brought us the drinks after all. The food was ok. Don’t let the waiter with the strange moustache bully you into an expensive tip. Food was tasty as were the cocktails but then the bill was also wrong due to drinks not arriving.The waiter was also arguing with us about that which is not...acceptable...More, We went there today and was very disappointed with the waiter. We were a little put off because of the reviews. I highly recommend that you give this place a try. The service was quite disorganized. Good place to get lunch or coffee break Frankfurt. Buffet choices wwre good but not great quality. Thank you...More, The restaurant location was perfect for lunch for the view outside the shopping mall. After a few bites I realized that the bottom of the Butter chicken was completely cold - not enjoyable at all. I saw a rat walking besides my table! 15 euros for a Schnitzel with potatoes salad + 1 water. Zeil 106, 15 minutes later I still had no food and my colleague was already done eating, so I called the supervisor and asked that was going on. The food was only average in quality. Food is good but not excellent. Super nice service. The staff was friendly in this case and said that the food was going to be reheated. Very unfortunate. We did not have to wait too long either.More, We went to this restaurant as a party of 2 and seated ourselves upstairs (self seating is encouraged). 15 minutes later I still had no food and my colleague was already done eating, so I called the supervisor and asked that was going on. Unfortunately the staff was extremely unfriendly to us and our food was also not according to the prices. mall. The food in this ALEX was very well seasoned and more than adequately portioned. Auf der vierten Etage des frankfurter Shopping-Centers MyZeil freut sich das jüngste frankfurter ZUR SPEISEKARTE Durst? We hope that you will be positively surprised next time with us. It seems that the management does not care about the numerous negative reviews here. Note: your question will be posted publicly on the Questions & Answers page. questo messaggio, invia un'email all'indirizzo Regardless of the bad experience I have to say that the food was actually really tasty and the restaurant itself looked beautiful. Frankfurt Tourism Frankfurt Hotels Frankfurt Bed and Breakfast Frankfurt Vacation Rentals Flights to Frankfurt Was out with a group..Waiter was rude and service was also not good therefore.Food was tasty as were the cocktails but then the bill was also wrong due to drinks not arriving.The waiter was also arguing with us about that which is not acceptable... Hello & thank you for taking the time to review our ALEX in Frankfurt. Regardless of the bad experience I have to say that the food was actually really tasty and the restaurant itself looked beautiful. Your ALEX Team. ALEX Frankfurt MyZeil, Frankfurt: See 42 unbiased reviews of ALEX Frankfurt MyZeil, rated 3 of 5 on Tripadvisor and ranked #1,844 of 2,178 restaurants in Frankfurt. The coffee was served cold. Unfriendly, uncoordinated, very weak .... your new blonde waitress upstairs is totally messed up and very bad. Very long waiting time. Anyway this restaurant is in the top of My Zeil shopping...mall. a bit average. It's a pity that our buffet could not convince. When we asked if we could have another drink, the woman said dismissively that she would have to cash in on us immediately. I was appalled as I didn’t think the service was worth over a 20% tip.